You can modify or cancel your support tier through your Movere account. Contact your Movere representative or partner if you purchased your support plan through an Enterprise Agreement.
Make a support request on the Knowledge Support Hub. Your Movere subscription includes chat and email support, and higher-tier plans offer technical support.
All Movere clients receive basic self-help materials at no extra charge. You need a premium support package if you want one-on-one technical support. See the pricing page for a plan comparison for Movere support.