When and how does support offer in-the-moment support for chat and phone support cases?

Email and live chat are available for all users. The phone is available for Plus (business hours), Growth (24x7), and Venture (24x7) plans.

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How many users can open support cases?
An unlimited number of users may open technical support cases under the Lite, Plus, Growth, and Venture Support plans. See the pricing page for details.
How do I contact Movere AI support?
Make a support request on the Knowledge Support Hub. Your Movere subscription includes chat and email support, and higher-tier plans offer technical support.
What kind of customer support can I expect for the Promotion Hub?
Movere AI support team is here to help with all your technical questions. Have a problem setting up your team? Customers have access to chat and email support, and those using our Growth or Venture bundles also have access to 24/7 phone support.
What kind of customer support can I expect for the Release Hub?
Movere AI support team is here to help with all your technical questions. Have a problem setting up your team? Customers have access to chat and email support, and those using our Growth or Venture bundles also have access to 24/7 phone support.
How do I contact support?
You may contact support at support@movere.ai.

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